Responsible Gaming
Gaming Should Be Entertainment
At Kiwi Treasure Casino, we believe that gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's important to approach them with a responsible mindset and within your means.
Set a budget you can afford to lose, treat any winnings as a bonus, and never chase losses. Remember: the house always has an edge, and outcomes are determined by chance.
Age Verification
Gaming is only for adults aged 18 years and over in New Zealand. We are committed to preventing underage gambling and verify all players' ages during registration. By accessing Kiwi Treasure Casino, you confirm that you are at least 18 years of age and meet all local legal requirements for gaming participation.
Warning Signs of Problem Gambling
Do you recognise any of these signs? If so, problem gambling may be affecting you or someone you know:
- Spending more money or time gaming than intended
- Constantly thinking about gaming or past gaming sessions
- Needing to bet larger amounts to feel excitement
- Chasing losses by gambling more to win back money
- Hiding gaming activities from friends or family
- Neglecting work, school, or personal relationships due to gaming
- Using gaming to escape problems, stress, or difficult emotions
- Borrowing money or going into debt to fund gaming
- Feeling anxious, irritable, or restless when not gaming
- Failed attempts to cut back or stop gaming
If you notice these signs in yourself or others, seeking support is a positive step.
Self-Help Tools Available
Kiwi Treasure Casino provides tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Cap the maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive periodic reminders during play about how long you've been gaming and money spent
- Time-Out (Cool-Off Period): Temporarily suspend your account for a set duration without closing it permanently
- Self-Exclusion: Permanently or temporarily close your account if you need to stop gaming entirely
To activate any of these tools, contact our support team or adjust your account settings directly.
Support Organisations for New Zealand
If you or someone you know is struggling with problem gambling, confidential support is available:
New Zealand
- Problem Gambling Foundation (New Zealand)
Free confidential support and counselling
Phone: 0800 664 262 (toll-free)
Website: www.problemgambling.nz - Gambling Helpline (Samaritans)
24/7 support line
Phone: 0800 006 335 (toll-free)
International Support
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom)
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
If You Need Help
If you're experiencing difficulties with your gaming habits, please reach out for support. There is no shame in seeking help—trained professionals are ready to listen and assist you confidentially and without judgment.
Contact the Problem Gambling Foundation (New Zealand) today at 0800 664 262 or visit their website for resources and counselling options.
Your wellbeing matters to us. Play responsibly.